Customer Rating: 
Summary: Great WHEN it works, but that isn't often
Comment: I've had this printer for a year now. When it was actually printing as designed, it produced beautiful pictures. It worked perfectly for exactly one month. After that I started getting the error messages "5C00" and "5100". I've never been able to find out in any detail what they mean or how to repair the problem. I was gone from home for about 8 months and when I came back it suddenly worked again, no messages ... for about 2-3 weeks. Then I got the messages again and no matter how many times I unplugged, restarted, reinstalled drivers, etc, I couldn't get it to work. After a few weeks of this it miraculously started working again. Now it gives me the error randomly about 25% of the time I try to use it and as soon as I unplug and restart the printer the message usually goes away. However, it's also learned a new trick: the non-existent paper jam, reminiscent of Office Space. It will sometimes tell me I need to fix a paper jam when there is, without a doubt, nothing inside the machine. Other times it will say there is a jam when the paper is going through normally without any problems. This is especially annoying because it has, just in the last few days, developed the habit of pulling in a sheet of paper every time I turn it on and, sometimes, randomly while it's just sitting there. Whenever it makes this decision to suck in paper without anything in the print queue it always puts the paper halfway through the machine and then stops and "jams". I'm done with this printer. I have three Canon cameras which I love and I've never had a problem with any of them, but this is the first and last Canon printer I will buy.
Customer Rating:
Summary: Great Printer
Comment: I purchased this printer from Amazon after seeing one at a local store. Amazon had the best price and shipping was free and fast. I unboxed it and followed the instructions for setup. After loading the drivers and software as instructed. I printed some pictures from our son's wedding in large format. The results were fabulous. My wife immediately replaced the professionally done pictures with my freshly printed ones. We are very pleased with this printer. I can strongly recommend this printer to anyone wishing to print professional quality photos at home.
Customer Rating:
Summary: poor quality product & terrible service
Comment: I bought a Canon Pixma Pro9000 a couple years ago and haven't use it very often. I have the printer covered when I wasn't using it. A few months ago, I found there was a problem with the sheet feeder. I called Canon, the tech I spoke to couldn't fix the problem over the phone, so he suggested that I bring the printer to one of their authorized service stores, which I did.
I sent the print to Barnett Business in NY. A few weeks later, the service store called me back telling me the sheet feeder has to be replaced and it cost ~$120. I said OK. A few more weeks later, they told me that the circuit board has to be replaced, and it costs about $120-$130. This time I told them "NO". If I have to spend $300 ($76 labor fee) to repair an old printer, I might as well buy a new one.
When I got my printer back, I found that the printhead stuck on the side when I turn the power on. Before I sent the printer to the repair shop, the printhead will move to the center when I open the lid. I took the printer apart, and discovered that all my ink cartridges were either empty, near empty or half full. When I sent the printer to the repair shop, all tanks were FULL.
This printer is my 2nd Canon printer, I own a Canon i860, One of the printhead of that printer failed in a couple of years. I also have HP & Epson printers, they all lasted longer than Canon printers.
My advice to those who are looking to buy a printer: Avoid Canon printers.
Customer Rating:
Summary: Fantastic!
Comment: (Warning - my first amazon review):
This printer produces outstanding results. I have had a few other Canon & HP photo printer. While I have always had a slight preference for the 'look' of Canon printers, the Pro9000 has just blown me away.
As I have already stated, the printer produces amazing results. The other aspect that I find extremely useful is the flexibility built into the Easy-PhotoPrint Pro Photoshop Plug-in. This creates all the customizability I need to ensure that my prints come out exactly as I expect - though I would recommend playing around with the options to find out how they work.
The Canon Fine-Art papers are terrific, but I would warn that they are not printable borderless - Museum Etching & Photo Rag have max prints sizes around 11x16 or so, not the full 13x19. A black & white picture printed with the 'greyscale' option checked (it uses only black ink) rivals any black & white produced in a dark room.
In summary this printer is a fantastic deal for anyone looking for a 13x19 printer that is easy to use & produces results better than you can find at a photo-lab.
Customer Rating:
Summary: A good printer with a lot of caveats
Comment: Edit #1 -- After contacting Canon support about the 11x14" issue, they said to use "custom" paper sizing. After a bit of wrestling with the driver UI, I finally got my printing to an acceptable format from Photoshop CS3.
Be warned, though, that you can't do borderless with 11x14" (or maybe any custom size, I'm not sure). I would much prefer 11x14 be listed as some of the available print sizes -- You can't use custom paper printing from within Canon's otherwise very easy-to-use Easy-Photoprint EX.
--------------------------
I've been using the Canon Pixma 9000 for about 4 months now. It's a pretty good advanced amateur / semi-pro printer offering great print quality and fairly fast printing speeds.
While I'm happy with my printer purchase (especially considering I only paid $[...] after a promotional printer+[...] camera rebate), I'm not too sure I would buy this printer over other brands. There are a lot of caveats that come with using this printer.
1) Canon's printer driver prevents you from printing borderless images on many types of paper. Why? Why can't I get a warning instead of the total inability to do so? You have to search long and hard to find the little fine print detailing this...only certain types of paper support borderless printing.
I'm very glad I bought a Canon 13x19 sample pack for very cheap from my local Best Buy -- I was almost ready to purchase a whole pack of the Museum Etch paper, but I tried it out from the sample pack only to learn that borderless is basically impossible with this paper type (and several others!) This is ridiculous.
2) Canon's ink level monitors drop in 25% segments. This really isn't a huge problem, but I wish the resolution was a bit better -- Meaning, you're going to think "Wow, this printer SIPS ink" until you see this huge drop in an ink tank all of a sudden.
3) Canon's printer driver does not support 11x14" paper sizes. This is absolutely unforgivable. One of the MOST COMMON print sizes known to man, and Canon's printer driver simply doesn't give you the option to print to it. Instead, what do you have to do? You have to print an 11x14 print on 13x19 paper or "fake it" by telling your printing application you're really printing on 11x17" paper, then crop down the picture some.
Coincidentally, Canon doesn't sell Canon-branded 11x14 paper, but they sell all sorts of 13x19 paper. Go figure.
This right here is a major reason I would STRONGLY ADVISE COMPARING COMPATIBLE PAPER SIZES before you buy a printer. For instance, HP's B8550 printer supports 11x14 paper just fine, so does the Epson R1900.
Also, Canon does not support printing longer than 19", unlike the Epson R1900, which can print up to 44" in length. Not a huge concern for me, but some people may expect (since the Canon uses a rear flat-bed feed for the large sizes) that it can print longer than 19" -- Nope.
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--------------------
All that being said, the printer is a good printer if you know what you're getting into. The quality is great, it's pretty fast, and the printer driver and software is actually pretty darn easy to use, once you figure out what paper size you need to be printing to (there are a lot of confusing options for some paper types).
Do what I should have done - RESEARCH, RESEARCH, RESEARCH.
Make absolutely sure your paper sizes match up to what you want to print.
DON'T use quoted "Print speeds" thinking that's the paper it supports. Instead, look at "paper sizes" or similar phrasing.
According to Canon's web site, the Pixma 9000 pro supports
Letter, Legal, 4"x 6", 4"x 8", 5"x 7", 8"x 10", 13"x 19", U.S. #10 Envelopes
It's a good (but heavy) printer, but buyer beware -- it may not print the size of paper you want.
Summary: Great WHEN it works, but that isn't often
Comment: I've had this printer for a year now. When it was actually printing as designed, it produced beautiful pictures. It worked perfectly for exactly one month. After that I started getting the error messages "5C00" and "5100". I've never been able to find out in any detail what they mean or how to repair the problem. I was gone from home for about 8 months and when I came back it suddenly worked again, no messages ... for about 2-3 weeks. Then I got the messages again and no matter how many times I unplugged, restarted, reinstalled drivers, etc, I couldn't get it to work. After a few weeks of this it miraculously started working again. Now it gives me the error randomly about 25% of the time I try to use it and as soon as I unplug and restart the printer the message usually goes away. However, it's also learned a new trick: the non-existent paper jam, reminiscent of Office Space. It will sometimes tell me I need to fix a paper jam when there is, without a doubt, nothing inside the machine. Other times it will say there is a jam when the paper is going through normally without any problems. This is especially annoying because it has, just in the last few days, developed the habit of pulling in a sheet of paper every time I turn it on and, sometimes, randomly while it's just sitting there. Whenever it makes this decision to suck in paper without anything in the print queue it always puts the paper halfway through the machine and then stops and "jams". I'm done with this printer. I have three Canon cameras which I love and I've never had a problem with any of them, but this is the first and last Canon printer I will buy.
Customer Rating:
Summary: Great Printer
Comment: I purchased this printer from Amazon after seeing one at a local store. Amazon had the best price and shipping was free and fast. I unboxed it and followed the instructions for setup. After loading the drivers and software as instructed. I printed some pictures from our son's wedding in large format. The results were fabulous. My wife immediately replaced the professionally done pictures with my freshly printed ones. We are very pleased with this printer. I can strongly recommend this printer to anyone wishing to print professional quality photos at home.
Customer Rating:
Summary: poor quality product & terrible service
Comment: I bought a Canon Pixma Pro9000 a couple years ago and haven't use it very often. I have the printer covered when I wasn't using it. A few months ago, I found there was a problem with the sheet feeder. I called Canon, the tech I spoke to couldn't fix the problem over the phone, so he suggested that I bring the printer to one of their authorized service stores, which I did.
I sent the print to Barnett Business in NY. A few weeks later, the service store called me back telling me the sheet feeder has to be replaced and it cost ~$120. I said OK. A few more weeks later, they told me that the circuit board has to be replaced, and it costs about $120-$130. This time I told them "NO". If I have to spend $300 ($76 labor fee) to repair an old printer, I might as well buy a new one.
When I got my printer back, I found that the printhead stuck on the side when I turn the power on. Before I sent the printer to the repair shop, the printhead will move to the center when I open the lid. I took the printer apart, and discovered that all my ink cartridges were either empty, near empty or half full. When I sent the printer to the repair shop, all tanks were FULL.
This printer is my 2nd Canon printer, I own a Canon i860, One of the printhead of that printer failed in a couple of years. I also have HP & Epson printers, they all lasted longer than Canon printers.
My advice to those who are looking to buy a printer: Avoid Canon printers.
Customer Rating:
Summary: Fantastic!
Comment: (Warning - my first amazon review):
This printer produces outstanding results. I have had a few other Canon & HP photo printer. While I have always had a slight preference for the 'look' of Canon printers, the Pro9000 has just blown me away.
As I have already stated, the printer produces amazing results. The other aspect that I find extremely useful is the flexibility built into the Easy-PhotoPrint Pro Photoshop Plug-in. This creates all the customizability I need to ensure that my prints come out exactly as I expect - though I would recommend playing around with the options to find out how they work.
The Canon Fine-Art papers are terrific, but I would warn that they are not printable borderless - Museum Etching & Photo Rag have max prints sizes around 11x16 or so, not the full 13x19. A black & white picture printed with the 'greyscale' option checked (it uses only black ink) rivals any black & white produced in a dark room.
In summary this printer is a fantastic deal for anyone looking for a 13x19 printer that is easy to use & produces results better than you can find at a photo-lab.
Customer Rating:
Summary: A good printer with a lot of caveats
Comment: Edit #1 -- After contacting Canon support about the 11x14" issue, they said to use "custom" paper sizing. After a bit of wrestling with the driver UI, I finally got my printing to an acceptable format from Photoshop CS3.
Be warned, though, that you can't do borderless with 11x14" (or maybe any custom size, I'm not sure). I would much prefer 11x14 be listed as some of the available print sizes -- You can't use custom paper printing from within Canon's otherwise very easy-to-use Easy-Photoprint EX.
--------------------------
I've been using the Canon Pixma 9000 for about 4 months now. It's a pretty good advanced amateur / semi-pro printer offering great print quality and fairly fast printing speeds.
While I'm happy with my printer purchase (especially considering I only paid $[...] after a promotional printer+[...] camera rebate), I'm not too sure I would buy this printer over other brands. There are a lot of caveats that come with using this printer.
1) Canon's printer driver prevents you from printing borderless images on many types of paper. Why? Why can't I get a warning instead of the total inability to do so? You have to search long and hard to find the little fine print detailing this...only certain types of paper support borderless printing.
I'm very glad I bought a Canon 13x19 sample pack for very cheap from my local Best Buy -- I was almost ready to purchase a whole pack of the Museum Etch paper, but I tried it out from the sample pack only to learn that borderless is basically impossible with this paper type (and several others!) This is ridiculous.
2) Canon's ink level monitors drop in 25% segments. This really isn't a huge problem, but I wish the resolution was a bit better -- Meaning, you're going to think "Wow, this printer SIPS ink" until you see this huge drop in an ink tank all of a sudden.
3) Canon's printer driver does not support 11x14" paper sizes. This is absolutely unforgivable. One of the MOST COMMON print sizes known to man, and Canon's printer driver simply doesn't give you the option to print to it. Instead, what do you have to do? You have to print an 11x14 print on 13x19 paper or "fake it" by telling your printing application you're really printing on 11x17" paper, then crop down the picture some.
Coincidentally, Canon doesn't sell Canon-branded 11x14 paper, but they sell all sorts of 13x19 paper. Go figure.
This right here is a major reason I would STRONGLY ADVISE COMPARING COMPATIBLE PAPER SIZES before you buy a printer. For instance, HP's B8550 printer supports 11x14 paper just fine, so does the Epson R1900.
Also, Canon does not support printing longer than 19", unlike the Epson R1900, which can print up to 44" in length. Not a huge concern for me, but some people may expect (since the Canon uses a rear flat-bed feed for the large sizes) that it can print longer than 19" -- Nope.
--------------------
--------------------
All that being said, the printer is a good printer if you know what you're getting into. The quality is great, it's pretty fast, and the printer driver and software is actually pretty darn easy to use, once you figure out what paper size you need to be printing to (there are a lot of confusing options for some paper types).
Do what I should have done - RESEARCH, RESEARCH, RESEARCH.
Make absolutely sure your paper sizes match up to what you want to print.
DON'T use quoted "Print speeds" thinking that's the paper it supports. Instead, look at "paper sizes" or similar phrasing.
According to Canon's web site, the Pixma 9000 pro supports
Letter, Legal, 4"x 6", 4"x 8", 5"x 7", 8"x 10", 13"x 19", U.S. #10 Envelopes
It's a good (but heavy) printer, but buyer beware -- it may not print the size of paper you want.
Canon Pixma Pro9000 Professional Large Format Inkjet Printer (9995A001) Reviews: Page 2 of 27
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